The Sharper Image: I cannot believe it- I have been on hold ** min...

A The Sharper Image customer review by GetHuman user ~LRM0712 from November 25th, 2017

Background on ~LRM0712's case

GetHuman: ~LRM0712 - can you tell our other The Sharper Image customers when your case took place?
~LRM0712: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to The Sharper Image, and if so, how?
~LRM0712: I used the 877-714-7444 number I found for on the GetHuman The Sharper Image customer phone number page I was on: The Sharper Image Customer Service Phone Number
GetHuman: And which of these common The Sharper Image customer issues best describes the reason you wanted to talk to them?
(Shows ~LRM0712 a list of common The Sharper Image problems)
~LRM0712: "Change order" was why I was trying to call.

~LRM0712's review of The Sharper Image customer service

GetHuman: So how would you sum up your experience for GetHuman's The Sharper Image customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LRM0712: I cannot believe it- I have been on hold ** minutes as I type this!!! no one yet
GetHuman: Let's quantify your experience contacting The Sharper Image. On a scale of 1 to 5, how easy is it go get help on a The Sharper Image problem?
~LRM0712: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LRM0712: I'd give them a two out of five on communication.
GetHuman: And what about The Sharper Image's ability to quickly and effectively address your problem?
~LRM0712: For that I would say one out of five.
GetHuman: And finally- any advice for other The Sharper Image customers?
~LRM0712: Call them early in the day or late. Don't forget any personal or account information you might need for The Sharper Image to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LRM0712 taken from his The Sharper Image customer service problem that occurred on November 22nd, 2017.

The Sharper Image

1.00 of 5 stars | 12 reviews

~LRM0712's The Sharper Image Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like The Sharper Image, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with The Sharper Image in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!