Shaw Communications (Canada) Customer Reviews

“When you deal with Telus, you will be dealing with OFFSHORE call handlers. They can barely speak English! Ask them where they are located n” Read full review ›

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by Danaman - from 6 mos ago

“Worst service by any firm, any time, anywhere in my life!” Read full review ›

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by beaner - from 6 mos ago

“Absolutely terrible customer service - consistently, extremely, long call wait times.” Read full review ›

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by mwn - from 7 mos ago

“I had to call 4 times to finally get a response...each of the other 3 times I waited in excess of 120 minutes and then was cut off.” Read full review ›

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by jim - from 7 mos ago

“no good” Read full review ›

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by Frustrated loyal Shaw Cu... - from 7 mos ago

“Consistent extra ordinary wait time are frustrating. Not being able to order channels and not having web options are do not help. Web accura” Read full review ›

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by Bajabreeze - from 7 mos ago

“Both of my cordless phone's died before getting an answer. Had to MAIL them a request to call me, took about 10 days to return my call. ” Read full review ›

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by next week service only $... - from 7 mos ago

“I always use business option instead of residential as you actually get thru faster” Read full review ›

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by Mike - from 7 mos ago

“I was on hold for hours, finally got a new digital tv box, 3 weeks later after waiting the 20 min. for it to upload it didnt work phoned sha” Read full review ›

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by Anonymous - from 7 mos ago

“WHERE"S MY PHONE SERVICE !? !? ? ! !” Read full review ›

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by was - from 7 mos ago

“NO PHONE SERVICE FOR 4 DAYS ! ! ! NO CUSTOMER SERVICE ! ! !” Read full review ›

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by journo - from 7 mos ago

“Horrible. just horrible service.” Read full review ›

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by Anonymous - from 7 mos ago

“not helpful” Read full review ›

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by total90 - from 8 mos ago

“I have had to call seven times in the last three weeks for TV/VOD problems. The wait times are crazy and when I finally speak to a human the” Read full review ›

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by Anonymous - from 8 mos ago

“Waiting for 4 hours to speak to a human being. Still no answer. The customer chat feature for online isn't working either. This sucks.” Read full review ›

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