Shopify: REFUND MY SUBCRIPTION MONEY BACK.
A Shopify customer review by GetHuman user ~LALITKUMAR JAIN from November 28th, 2017
Background on ~LALITKUMAR JAIN's case
GetHuman: ~LALITKUMAR JAIN - can you tell our other Shopify customers when your case took place?
~LALITKUMAR JAIN: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Shopify, and if so, how?
GetHuman: And which of these common Shopify customer issues best describes the reason you wanted to talk to them?
(Shows ~LALITKUMAR JAIN a list of common Shopify problems)
~LALITKUMAR JAIN: "Track order" was why I was trying to contact.
~LALITKUMAR JAIN's review of Shopify customer service
GetHuman: So how would you sum up your experience for GetHuman's Shopify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LALITKUMAR JAIN: REFUND MY SUBCRIPTION MONEY BACK.
GetHuman: Let's quantify your experience contacting Shopify. On a scale of 1 to 5, how easy is it go get help on a Shopify problem?
~LALITKUMAR JAIN: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LALITKUMAR JAIN: I'd give them a four out of five on communication.
GetHuman: And what about Shopify's ability to quickly and effectively address your problem?
~LALITKUMAR JAIN: For that I would say one out of five.
GetHuman: And finally- any advice for other Shopify customers?
~LALITKUMAR JAIN: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Shopify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LALITKUMAR JAIN taken from his Shopify customer service problem that occurred on November 19th, 2017.
Shopify
1.00 of 5 stars | 29 reviews
~LALITKUMAR JAIN's Shopify Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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