Singer Sewing Co.: WAITED ** MINUTES JUST TO BE DISCONNECTED! AWFU...

A Singer Sewing Co. customer review by GetHuman user ~Rebsx42 from November 13th, 2017

Background on ~Rebsx42's case

GetHuman: ~Rebsx42 - can you tell our other Singer Sewing Co. customers when your case took place?
~Rebsx42: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Singer Sewing Co., and if so, how?
~Rebsx42: I used the 800-474-6437 number I found for on the GetHuman Singer Sewing Co. customer phone number page I was on: Singer Sewing Co. Customer Service Phone Number
GetHuman: And which of these common Singer Sewing Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~Rebsx42 a list of common Singer Sewing Co. problems)
~Rebsx42: "Technical support" was why I was trying to call.

~Rebsx42's review of Singer Sewing Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's Singer Sewing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rebsx42: WAITED ** MINUTES JUST TO BE DISCONNECTED! AWFUL CUSTOMER SERVICE!
GetHuman: Let's quantify your experience contacting Singer Sewing Co.. On a scale of 1 to 5, how easy is it go get help on a Singer Sewing Co. problem?
~Rebsx42: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rebsx42: I'd give them a one out of five on communication.
GetHuman: And what about Singer Sewing Co.'s ability to quickly and effectively address your problem?
~Rebsx42: For that I would say two out of five.
GetHuman: And finally- any advice for other Singer Sewing Co. customers?
~Rebsx42: Call them early in the day or late. Don't forget any personal or account information you might need for Singer Sewing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rebsx42 taken from his Singer Sewing Co. customer service problem that occurred on November 8th, 2017.

Singer Sewing Co.

2.00 of 5 stars | 15 reviews

~Rebsx42's Singer Sewing Co. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Singer Sewing Co., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Singer Sewing Co. in any way.

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