Singer Sewing Co.: ** users ahead of me? Are you kidding? Even t...

A Singer Sewing Co. customer review by GetHuman user ~anonymous from November 18th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Singer Sewing Co. customers when your case took place?
~anonymous: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Singer Sewing Co., and if so, how?
~anonymous: I used the 800-474-6437 number I found for on the GetHuman Singer Sewing Co. customer phone number page I was on: Singer Sewing Co. Customer Service Phone Number
GetHuman: And which of these common Singer Sewing Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Singer Sewing Co. problems)
~anonymous: "Where to buy" was why I was trying to call.

~anonymous's review of Singer Sewing Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's Singer Sewing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: ** users ahead of me? Are you kidding? Even the IRS has improved their wait time to beat Singer! Emails go unanswered for days or are never answered. Very poor customer service for such an iconic US company.
GetHuman: Let's quantify your experience contacting Singer Sewing Co.. On a scale of 1 to 5, how easy is it go get help on a Singer Sewing Co. problem?
~anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Singer Sewing Co.'s ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Singer Sewing Co. customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Singer Sewing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Singer Sewing Co. customer service problem that occurred on November 9th, 2017.

Singer Sewing Co.

2.00 of 5 stars | 15 reviews

~anonymous's Singer Sewing Co. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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