Skechers: Amazing! They helped me so much!
A Skechers customer review by GetHuman user ~Kayla Burgess from November 27th, 2017
Background on ~Kayla Burgess's case
GetHuman: ~Kayla Burgess - can you tell our other Skechers customers when your case took place?
~Kayla Burgess: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to Skechers, and if so, how?
GetHuman: And which of these common Skechers customer issues best describes the reason you wanted to talk to them?
(Shows ~Kayla Burgess a list of common Skechers problems)
~Kayla Burgess: "Cancel order" was why I was trying to call.
~Kayla Burgess's review of Skechers customer service
GetHuman: So how would you sum up your experience for GetHuman's Skechers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kayla Burgess: Amazing! They helped me so much!
GetHuman: Let's quantify your experience contacting Skechers. On a scale of 1 to 5, how easy is it go get help on a Skechers problem?
~Kayla Burgess: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kayla Burgess: I'd give them a four out of five on communication.
GetHuman: And what about Skechers's ability to quickly and effectively address your problem?
~Kayla Burgess: For that I would say three out of five.
GetHuman: And finally- any advice for other Skechers customers?
~Kayla Burgess: Call them early in the day or late. Don't forget any personal or account information you might need for Skechers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kayla Burgess taken from his Skechers customer service problem that occurred on November 26th, 2017.