Smithsonian Institute: it stinks
A Smithsonian Institute customer review by GetHuman user GetHuman-380041 from November 27th, 2017
Background on GetHuman-380041's case
GetHuman: GetHuman-380041 - can you tell our other Smithsonian Institute customers when your case took place?
GetHuman-380041: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Smithsonian Institute, and if so, how?
GetHuman: And which of these common Smithsonian Institute customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380041 a list of common Smithsonian Institute problems)
GetHuman-380041: "Change order" was why I was trying to call.
GetHuman-380041's review of Smithsonian Institute customer service
GetHuman: So how would you sum up your experience for GetHuman's Smithsonian Institute customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380041: it stinks
GetHuman: Let's quantify your experience contacting Smithsonian Institute. On a scale of 1 to 5, how easy is it go get help on a Smithsonian Institute problem?
GetHuman-380041: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380041: I'd give them a one out of five on communication.
GetHuman: And what about Smithsonian Institute's ability to quickly and effectively address your problem?
GetHuman-380041: For that I would say four out of five.
GetHuman: And finally- any advice for other Smithsonian Institute customers?
GetHuman-380041: Call them early in the day or late. Don't forget any personal or account information you might need for Smithsonian Institute to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380041 taken from his Smithsonian Institute customer service problem that occurred on November 22nd, 2017.
Smithsonian Institute
1.50 of 5 stars | 10 reviews
GetHuman-380041's Smithsonian Institute Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Smithsonian Institute, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Smithsonian Institute in any way.