Sony VAIO: my problem is not solved yet

A Sony VAIO customer review by GetHuman user ~vinit dattani from November 14th, 2017

Background on ~vinit dattani's case

GetHuman: ~vinit dattani - can you tell our other Sony VAIO customers when your case took place?
~vinit dattani: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Sony VAIO, and if so, how?
~vinit dattani: I used the 888-476-6972 number I found for on the GetHuman Sony VAIO customer phone number page I was on: Sony VAIO Customer Service Phone Number
GetHuman: And which of these common Sony VAIO customer issues best describes the reason you wanted to talk to them?
(Shows ~vinit dattani a list of common Sony VAIO problems)
~vinit dattani: "Returns" was why I was trying to call.

~vinit dattani's review of Sony VAIO customer service

GetHuman: So how would you sum up your experience for GetHuman's Sony VAIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vinit dattani: my problem is not solved yet
GetHuman: Let's quantify your experience contacting Sony VAIO. On a scale of 1 to 5, how easy is it go get help on a Sony VAIO problem?
~vinit dattani: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vinit dattani: I'd give them a five out of five on communication.
GetHuman: And what about Sony VAIO's ability to quickly and effectively address your problem?
~vinit dattani: For that I would say five out of five.
GetHuman: And finally- any advice for other Sony VAIO customers?
~vinit dattani: Call them early in the day or late. Don't forget any personal or account information you might need for Sony VAIO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vinit dattani taken from his Sony VAIO customer service problem that occurred on November 11th, 2017.

Sony VAIO

3.00 of 5 stars | 43 reviews

~vinit dattani's Sony VAIO Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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