South Carolina Department of Revenue: I never got to talk with a human. This is real...

A South Carolina Department of Revenue customer review by GetHuman user ~Nam Combat Vet from November 21st, 2017

Background on ~Nam Combat Vet's case

GetHuman: ~Nam Combat Vet - can you tell our other South Carolina Department of Revenue customers when your case took place?
~Nam Combat Vet: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to South Carolina Department of Revenue, and if so, how?
~Nam Combat Vet: I used the 800-768-3676 number I found for on the GetHuman South Carolina Department of Revenue customer phone number page I was on: South Carolina Department of Revenue Customer Service Phone Number
GetHuman: And which of these common South Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Nam Combat Vet a list of common South Carolina Department of Revenue problems)
~Nam Combat Vet: "Local services" was why I was trying to call.

~Nam Combat Vet's review of South Carolina Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's South Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nam Combat Vet: I never got to talk with a human. This is really really frustrating. You want my money but provide no service to contact you. If this is an example of my government or lack thereof working for me then you need to go back to school to learn what that means. Frustrated tax payer
GetHuman: Let's quantify your experience contacting South Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a South Carolina Department of Revenue problem?
~Nam Combat Vet: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nam Combat Vet: I'd give them a five out of five on communication.
GetHuman: And what about South Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Nam Combat Vet: For that I would say one out of five.
GetHuman: And finally- any advice for other South Carolina Department of Revenue customers?
~Nam Combat Vet: Call them early in the day or late. Don't forget any personal or account information you might need for South Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nam Combat Vet taken from his South Carolina Department of Revenue customer service problem that occurred on November 19th, 2017.

South Carolina Department of Revenue

2.25 of 5 stars | 27 reviews

~Nam Combat Vet's South Carolina Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like South Carolina Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with South Carolina Department of Revenue in any way.

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