South Carolina Electric & Gas Co: System not set up for humans. You should enable...

A South Carolina Electric & Gas Co customer review by GetHuman user ~don't know it. from November 27th, 2017

Background on ~don't know it.'s case

GetHuman: ~don't know it. - can you tell our other South Carolina Electric & Gas Co customers when your case took place?
~don't know it.: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to South Carolina Electric & Gas Co, and if so, how?
~don't know it.: I used the 800-251-7234 number I found for on the GetHuman South Carolina Electric & Gas Co customer phone number page I was on: South Carolina Electric & Gas Co Customer Service Phone Number
GetHuman: And which of these common South Carolina Electric & Gas Co customer issues best describes the reason you wanted to talk to them?
(Shows ~don't know it. a list of common South Carolina Electric & Gas Co problems)
~don't know it.: "Lower my bill" was why I was trying to call.

~don't know it.'s review of South Carolina Electric & Gas Co customer service

GetHuman: So how would you sum up your experience for GetHuman's South Carolina Electric & Gas Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't know it.: System not set up for humans. You should enable the person at your office to deal with all normal issues. Not the case at the moment.System useless if there is ANYTHING out of the ordinary.
GetHuman: Let's quantify your experience contacting South Carolina Electric & Gas Co. On a scale of 1 to 5, how easy is it go get help on a South Carolina Electric & Gas Co problem?
~don't know it.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't know it.: I'd give them a one out of five on communication.
GetHuman: And what about South Carolina Electric & Gas Co's ability to quickly and effectively address your problem?
~don't know it.: For that I would say two out of five.
GetHuman: And finally- any advice for other South Carolina Electric & Gas Co customers?
~don't know it.: Call them early in the day or late. Don't forget any personal or account information you might need for South Carolina Electric & Gas Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't know it. taken from his South Carolina Electric & Gas Co customer service problem that occurred on November 24th, 2017.

South Carolina Electric & Gas Co

1.00 of 5 stars | 9 reviews

~don't know it.'s South Carolina Electric & Gas Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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