South Florida Sun-Sentinel: So today is Saturday. I am supposed to get pap...
A South Florida Sun-Sentinel customer review by GetHuman user ~Disgusted in Davie from November 20th, 2017
Background on ~Disgusted in Davie's case
GetHuman: ~Disgusted in Davie - can you tell our other South Florida Sun-Sentinel customers when your case took place?
~Disgusted in Davie: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted in Davie a list of common South Florida Sun-Sentinel problems)
~Disgusted in Davie: "Lower my bill" was why I was trying to call.
~Disgusted in Davie's review of South Florida Sun-Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted in Davie: So today is Saturday. I am supposed to get paper delivered Thursday-Sunday so I do not get Thursday's paper. I call that morning at *:**am and they say it is too late to deliver that day and I will receive it Friday, so I get Friday's paper and not Thursday's. So I call early Friday morning and they do not understand what I am saying and finally they say Thursday's paper will be delivered. So at *:** am this morning I get today's Saturday paper and still not Thursday's. Unbelieveable.
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
~Disgusted in Davie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted in Davie: I'd give them a one out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
~Disgusted in Davie: For that I would say four out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
~Disgusted in Davie: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted in Davie taken from his South Florida Sun-Sentinel customer service problem that occurred on November 13th, 2017.