South Florida Sun-Sentinel: No paper for the *nd day in a row. They will gi...

A South Florida Sun-Sentinel customer review by GetHuman user ~dpsper1 from November 21st, 2017

Background on ~dpsper1's case

GetHuman: ~dpsper1 - can you tell our other South Florida Sun-Sentinel customers when your case took place?
~dpsper1: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
~dpsper1: I used the 877-732-3786 number I found for on the GetHuman South Florida Sun-Sentinel customer phone number page I was on: South Florida Sun-Sentinel Customer Service Phone Number
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~dpsper1 a list of common South Florida Sun-Sentinel problems)
~dpsper1: "Complaint" was why I was trying to call.

~dpsper1's review of South Florida Sun-Sentinel customer service

GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dpsper1: No paper for the *nd day in a row. They will give us the paper tomorrow. I want todays paper today.
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
~dpsper1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dpsper1: I'd give them a four out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
~dpsper1: For that I would say one out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
~dpsper1: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dpsper1 taken from his South Florida Sun-Sentinel customer service problem that occurred on November 20th, 2017.

South Florida Sun-Sentinel

1.40 of 5 stars | 37 reviews

~dpsper1's South Florida Sun-Sentinel Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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