Southern California Edison: buen servicio atencion rapida me gusto"
A Southern California Edison customer review by GetHuman user ~soto victor from November 23rd, 2017
Background on ~soto victor's case
GetHuman: ~soto victor - can you tell our other Southern California Edison customers when your case took place?
~soto victor: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Southern California Edison, and if so, how?
GetHuman: And which of these common Southern California Edison customer issues best describes the reason you wanted to talk to them?
(Shows ~soto victor a list of common Southern California Edison problems)
~soto victor: "Cancel my service" was why I was trying to call.
~soto victor's review of Southern California Edison customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern California Edison customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~soto victor: buen servicio atencion rapida me gusto"
GetHuman: Let's quantify your experience contacting Southern California Edison. On a scale of 1 to 5, how easy is it go get help on a Southern California Edison problem?
~soto victor: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~soto victor: I'd give them a one out of five on communication.
GetHuman: And what about Southern California Edison's ability to quickly and effectively address your problem?
~soto victor: For that I would say two out of five.
GetHuman: And finally- any advice for other Southern California Edison customers?
~soto victor: Call them early in the day or late. Don't forget any personal or account information you might need for Southern California Edison to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~soto victor taken from his Southern California Edison customer service problem that occurred on November 13th, 2017.