Southwest Airlines Customer Reviews
Southwest Airlines Ratings Summary
3.6
4.0
20.5
3.4
See how Southwest Airlines has done over time on our Southwest Airlines ratings page.
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Make sure you rate Southwest Airlines too - we need to keep each other informed!Recent Southwest Airlines Reviews 1 - 15 of 69
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by T.J. - from 7 days ago
“Was able to complete transaction in 3 minutes! Very polite and helpful.” Read full review ›
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by kt - from 1 mo ago
“my request required calling another number that they gave me. All done in under 10 minutes. Fantastic.” Read full review ›
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by mcnam4 - from 2 mos ago
“not hardly less than 1 minute!” Read full review ›
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by senior67 - from 8 mos ago
“I cannot believe the other reviews. SW was great” Read full review ›
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by Anonymous - from 8 mos ago
“This was for flight info.” Read full review ›
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by joelunchpail - from 8 mos ago
“less than a minute waiting after a minute or so of listening to the menu options” Read full review ›
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by no thanks - from 9 mos ago
“very hard to even find the number , which is why they hide it from you, there is only one or two reps answering calls!!!” Read full review ›
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by Robert - from 9 mos ago
“Got a rep within a minute of calling. Got my questions answered within another minute. 5 out of 5.” Read full review ›
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by Shivani - from 9 mos ago
“Really slow customer relations office, spent 25 mns and did not even get through after that :(” Read full review ›
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by Anonymous - from 9 mos ago
“Really slow customer relations office, spent 25 mns and did not even get through after that :(” Read full review ›
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by Anonymous - from 10 mos ago
“I was very pleased at the amount of time I waited for service. Thank you.” Read full review ›
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by Removethemail - from 10 mos ago
“Their long-call time notice was: Your estimated wait time is more than 12 minutes. What the heck? Long wait just to tell them to stop maili” Read full review ›Long wait? Great service?
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