Spiegel.com: Not answered. Busy signal.
A Spiegel.com customer review by GetHuman user GetHuman-161080 from November 17th, 2017
Background on GetHuman-161080's case
GetHuman: GetHuman-161080 - can you tell our other Spiegel.com customers when your case took place?
GetHuman-161080: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Spiegel.com, and if so, how?
GetHuman: And which of these common Spiegel.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-161080 a list of common Spiegel.com problems)
GetHuman-161080: "Warranty claim" was why I was trying to call.
GetHuman-161080's review of Spiegel.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Spiegel.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-161080: Not answered. Busy signal.
GetHuman: Let's quantify your experience contacting Spiegel.com. On a scale of 1 to 5, how easy is it go get help on a Spiegel.com problem?
GetHuman-161080: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-161080: I'd give them a one out of five on communication.
GetHuman: And what about Spiegel.com's ability to quickly and effectively address your problem?
GetHuman-161080: For that I would say one out of five.
GetHuman: And finally- any advice for other Spiegel.com customers?
GetHuman-161080: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spiegel.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-161080 taken from his Spiegel.com customer service problem that occurred on November 11th, 2017.