Spirit Air: spirit is the worse takes forever to talk with...

A Spirit Air customer review by GetHuman user ~not happy from November 23rd, 2017

Background on ~not happy's case

GetHuman: ~not happy - can you tell our other Spirit Air customers when your case took place?
~not happy: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
~not happy: I used the 855-728-3555 number I found for on the GetHuman Spirit Air customer phone number page I was on: Spirit Air Customer Service Phone Number
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Spirit Air problems)
~not happy: "Cancel flight" was why I was trying to call.

~not happy's review of Spirit Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: spirit is the worse takes forever to talk with someone and they are liars customer service my behind I will never give my business to them ever
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~not happy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~not happy: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Spirit Air customer service problem that occurred on November 19th, 2017.

Spirit Air

1.52 of 5 stars | 1091 reviews

~not happy's Spirit Air Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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