Spirit Air: Call back service states both our cell numbers...
A Spirit Air customer review by GetHuman user ~Frequent Flyer from November 26th, 2017
Background on ~Frequent Flyer's case
GetHuman: ~Frequent Flyer - can you tell our other Spirit Air customers when your case took place?
~Frequent Flyer: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Frequent Flyer a list of common Spirit Air problems)
~Frequent Flyer: "Change flight" was why I was trying to call.
~Frequent Flyer's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frequent Flyer: Call back service states both our cell numbers are blocked so we can't get through.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Frequent Flyer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frequent Flyer: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Frequent Flyer: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Frequent Flyer: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frequent Flyer taken from his Spirit Air customer service problem that occurred on November 18th, 2017.