Spirit Air: Couldn't get through to no one at all!
A Spirit Air customer review by GetHuman user ~Connie Fisher from November 27th, 2017
Background on ~Connie Fisher's case
GetHuman: ~Connie Fisher - can you tell our other Spirit Air customers when your case took place?
~Connie Fisher: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Connie Fisher a list of common Spirit Air problems)
~Connie Fisher: "Question About A Booking" was why I was trying to call.
~Connie Fisher's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Connie Fisher: Couldn't get through to no one at all!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Connie Fisher: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Connie Fisher: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Connie Fisher: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Connie Fisher: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Connie Fisher taken from his Spirit Air customer service problem that occurred on November 21st, 2017.