Spirit Air: THERE WAS NO CUSTOMER SERVICE* WORST AIRLINE I...

A Spirit Air customer review by GetHuman user GetHuman-292221 from November 28th, 2017

Background on GetHuman-292221's case

GetHuman: GetHuman-292221 - can you tell our other Spirit Air customers when your case took place?
GetHuman-292221: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman-292221: I used the 855-728-3555 number I found for on the GetHuman Spirit Air customer phone number page I was on: Spirit Air Customer Service Phone Number
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-292221 a list of common Spirit Air problems)
GetHuman-292221: "Frequent flyer program" was why I was trying to call.

GetHuman-292221's review of Spirit Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-292221: THERE WAS NO CUSTOMER SERVICE* WORST AIRLINE I HAVE EVER HAD THE UNPLEASANTNESS TO FLY WITH
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
GetHuman-292221: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-292221: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
GetHuman-292221: For that I would say four out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
GetHuman-292221: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-292221 taken from his Spirit Air customer service problem that occurred on November 21st, 2017.

Spirit Air

1.52 of 5 stars | 1091 reviews

GetHuman-292221's Spirit Air Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Spirit Air, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Spirit Air in any way.

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