Spotify: es una pagina dificil para el cliente que neces...
A Spotify customer review by GetHuman user ~Juan de Dios Piña from November 20th, 2017
Background on ~Juan de Dios Piña's case
GetHuman: ~Juan de Dios Piña - can you tell our other Spotify customers when your case took place?
~Juan de Dios Piña: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Spotify, and if so, how?
GetHuman: And which of these common Spotify customer issues best describes the reason you wanted to talk to them?
(Shows ~Juan de Dios Piña a list of common Spotify problems)
~Juan de Dios Piña: "Streaming or Download Trouble" was why I was trying to contact.
~Juan de Dios Piña's review of Spotify customer service
GetHuman: So how would you sum up your experience for GetHuman's Spotify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Juan de Dios Piña: es una pagina dificil para el cliente que necesita ayuda
GetHuman: Let's quantify your experience contacting Spotify. On a scale of 1 to 5, how easy is it go get help on a Spotify problem?
~Juan de Dios Piña: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Juan de Dios Piña: I'd give them a one out of five on communication.
GetHuman: And what about Spotify's ability to quickly and effectively address your problem?
~Juan de Dios Piña: For that I would say one out of five.
GetHuman: And finally- any advice for other Spotify customers?
~Juan de Dios Piña: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spotify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Juan de Dios Piña taken from his Spotify customer service problem that occurred on November 17th, 2017.