Sprint Corporate Care: spoke to a mr LUCIOUS HALEY WHO STATED HE WAS A...
A Sprint Corporate Care customer review by GetHuman user ~MALCOLM WILLIAMS from November 24th, 2017
Background on ~MALCOLM WILLIAMS's case
GetHuman: ~MALCOLM WILLIAMS - can you tell our other Sprint Corporate Care customers when your case took place?
~MALCOLM WILLIAMS: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~MALCOLM WILLIAMS a list of common Sprint Corporate Care problems)
~MALCOLM WILLIAMS: "Technical support" was why I was trying to call.
~MALCOLM WILLIAMS's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MALCOLM WILLIAMS: spoke to a mr LUCIOUS HALEY WHO STATED HE WAS A MANAGER. WHO HAD ABSOLUTELY NO CONCERN FOR THE SITUATION IN REFERANCE TO THE OUTSTANDING BILL WHICH WAS DUE.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~MALCOLM WILLIAMS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MALCOLM WILLIAMS: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~MALCOLM WILLIAMS: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~MALCOLM WILLIAMS: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MALCOLM WILLIAMS taken from his Sprint Corporate Care customer service problem that occurred on November 22nd, 2017.