Sprint Nextel: ***** ***
A Sprint Nextel customer review by GetHuman user ~Big boy from November 24th, 2017
Background on ~Big boy's case
GetHuman: ~Big boy - can you tell our other Sprint Nextel customers when your case took place?
~Big boy: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Sprint Nextel, and if so, how?
GetHuman: And which of these common Sprint Nextel customer issues best describes the reason you wanted to talk to them?
(Shows ~Big boy a list of common Sprint Nextel problems)
~Big boy: "Change plan" was why I was trying to call.
~Big boy's review of Sprint Nextel customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Nextel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big boy: ***** ***
GetHuman: Let's quantify your experience contacting Sprint Nextel. On a scale of 1 to 5, how easy is it go get help on a Sprint Nextel problem?
~Big boy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big boy: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Nextel's ability to quickly and effectively address your problem?
~Big boy: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Nextel customers?
~Big boy: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Nextel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Big boy taken from his Sprint Nextel customer service problem that occurred on November 18th, 2017.