Sprint Customer Reviews

HomeRead Customer ReviewsSprint Customer Reviews

Sprint Ratings Summary

SUPPORT QUALITY
3.7
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
18.2
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


See how Sprint has done over time on our Sprint ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Sprint too - we need to keep each other informed!


Recent Sprint Reviews 1 - 15 of 34

Write your own review... 

 by Anonymous - from 24 days ago

Finally was able to get my port in service credit, even though it was 7 months later. Good number to actually get a live person on the phon Read full review ›
Write your own review... 

 by anon - from 28 days ago

fast. and clear and understandable. Read full review ›
Write your own review... 

 by Anonymous - from 28 days ago

great! i'll use this number from now on! Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

answered immediately Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Rep answered almost immediately.. Transferred to technical support within a minute... Read full review ›
Write your own review... 

 by milindoe - from 2 mos ago

Within an HOUR of sending an email to this guy, I got a phone call from his representative who righted a year old problem almost INSTANTLY! Read full review ›
Write your own review... 

 by mysticturner - from 4 mos ago

Answered by a person, asked where to direct. Respond with Support, connected in 20 seconds. Guy was good, spoke well, intelligent. Solved Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Poor at best. Every person has a different answere. The bill is never correct as they try to sneak fake charges in. Read full review ›
Write your own review... 

 by JCortes - from 4 mos ago

I had to be transferred to unlock my phone, so there was a slight delay, but all was done correctly. Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

got transfered twice but they were both super quick and they gave me so much helpful information to help with my issues Read full review ›
Write your own review... 

 by Flyinloe - from 5 mos ago

Talked to representatives for 2 hours on 4 different occasions. They always assured me the problem was taken care of. A few of the represen Read full review ›
Write your own review... 

 by sprint ripped me off - from 6 mos ago

A customer service rep told me I was able to upgrade my phone if I extended my contract. they extended my contract on the phone and I was t Read full review ›
Write your own review... 

 by fjcolt - from 6 mos ago

Susan Mansfield is the worst and the rudest Sprint Service Rep there is. Read full review ›
Write your own review... 

 by Anonymous - from 6 mos ago

Great! Read full review ›
Write your own review... 

 by bria74 - from 7 mos ago

I was hung up on 6 times by representatives. All I asked for was a little help and they are glad. The help they give is the dead air on the Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Sprint information besides reviews

Most commonly sought information by Sprint customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile