Sprint: ES LA PEOR COMPANIA DEL PAIS NO SE ACERQUEN A...
A Sprint customer review by GetHuman user ~TONY MEJIA from November 27th, 2017
Background on ~TONY MEJIA's case
GetHuman: ~TONY MEJIA - can you tell our other Sprint customers when your case took place?
~TONY MEJIA: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~TONY MEJIA a list of common Sprint problems)
~TONY MEJIA: "Cancel service" was why I was trying to call.
~TONY MEJIA's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TONY MEJIA: ES LA PEOR COMPANIA DEL PAIS NO SE ACERQUEN A ESA ESTUPIDA COMPANIA
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~TONY MEJIA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TONY MEJIA: I'd give them a four out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~TONY MEJIA: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint customers?
~TONY MEJIA: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TONY MEJIA taken from his Sprint customer service problem that occurred on November 24th, 2017.