my phone doesn't connect to square
A Square customer review by GetHuman user ~gilberto montealegre from November 20th, 2017
Background on ~gilberto montealegre's case
GetHuman: ~gilberto montealegre - can you tell our other Square customers when your case took place?
~gilberto montealegre: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~gilberto montealegre a list of common Square problems)
~gilberto montealegre: "Update account information" was why I was trying to call.
~gilberto montealegre's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gilberto montealegre: my phone doesn't connect to square
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~gilberto montealegre: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gilberto montealegre: I'd give them a two out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~gilberto montealegre: For that I would say three out of five.
GetHuman: And finally- any advice for other Square customers?
~gilberto montealegre: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gilberto montealegre taken from his Square customer service problem that occurred on November 10th, 2017.