Square: No one ever answer it's a scam they took my money

A Square customer review by GetHuman user ~fuck square from November 23rd, 2017

Background on ~fuck square's case

GetHuman: ~fuck square - can you tell our other Square customers when your case took place?
~fuck square: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to Square, and if so, how?
~fuck square: I used the 855-700-6000 number I found for on the GetHuman Square customer phone number page I was on: Square Customer Service Phone Number
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck square a list of common Square problems)
~fuck square: "Fraud" was why I was trying to call.

~fuck square's review of Square customer service

GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck square: No one ever answer it's a scam they took my money
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~fuck square: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck square: I'd give them a two out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~fuck square: For that I would say one out of five.
GetHuman: And finally- any advice for other Square customers?
~fuck square: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck square taken from his Square customer service problem that occurred on November 21st, 2017.

Square

1.24 of 5 stars | 208 reviews

~fuck square's Square Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Square, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Square in any way.

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