Square will hold your money for ** days. Scum bags.
A Square customer review by GetHuman user ~High Living Interiors from November 27th, 2017
Background on ~High Living Interiors's case
GetHuman: ~High Living Interiors - can you tell our other Square customers when your case took place?
~High Living Interiors: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~High Living Interiors a list of common Square problems)
~High Living Interiors: "Billing" was why I was trying to call.
~High Living Interiors's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~High Living Interiors: Square will hold your money for ** days. Scum bags.
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~High Living Interiors: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~High Living Interiors: I'd give them a one out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~High Living Interiors: For that I would say four out of five.
GetHuman: And finally- any advice for other Square customers?
~High Living Interiors: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~High Living Interiors taken from his Square customer service problem that occurred on November 24th, 2017.