St. Petersburg Times: reported delivery across the street where peopl...
A St. Petersburg Times customer review by GetHuman user GetHuman-369003 from November 21st, 2017
Background on GetHuman-369003's case
GetHuman: GetHuman-369003 - can you tell our other St. Petersburg Times customers when your case took place?
GetHuman-369003: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to St. Petersburg Times, and if so, how?
GetHuman: And which of these common St. Petersburg Times customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-369003 a list of common St. Petersburg Times problems)
GetHuman-369003: "Delivery problem" was why I was trying to call.
GetHuman-369003's review of St. Petersburg Times customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Petersburg Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-369003: reported delivery across the street where people moved. no paper at my house. operator said I reported not wanting it. communication lacking
GetHuman: Let's quantify your experience contacting St. Petersburg Times. On a scale of 1 to 5, how easy is it go get help on a St. Petersburg Times problem?
GetHuman-369003: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-369003: I'd give them a three out of five on communication.
GetHuman: And what about St. Petersburg Times's ability to quickly and effectively address your problem?
GetHuman-369003: For that I would say two out of five.
GetHuman: And finally- any advice for other St. Petersburg Times customers?
GetHuman-369003: Call them early in the day or late. Don't forget any personal or account information you might need for St. Petersburg Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-369003 taken from his St. Petersburg Times customer service problem that occurred on November 18th, 2017.