Stanley Tools: very happy with the service

A Stanley Tools customer review by GetHuman user ~busy from November 20th, 2017

Background on ~busy's case

GetHuman: ~busy - can you tell our other Stanley Tools customers when your case took place?
~busy: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Stanley Tools, and if so, how?
~busy: I used the 800-463-9872 number I found for on the GetHuman Stanley Tools customer phone number page I was on: Stanley Tools Customer Service Phone Number
GetHuman: And which of these common Stanley Tools customer issues best describes the reason you wanted to talk to them?
(Shows ~busy a list of common Stanley Tools problems)
~busy: "Complaint" was why I was trying to call.

~busy's review of Stanley Tools customer service

GetHuman: So how would you sum up your experience for GetHuman's Stanley Tools customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~busy: very happy with the service
GetHuman: Let's quantify your experience contacting Stanley Tools. On a scale of 1 to 5, how easy is it go get help on a Stanley Tools problem?
~busy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~busy: I'd give them a five out of five on communication.
GetHuman: And what about Stanley Tools's ability to quickly and effectively address your problem?
~busy: For that I would say five out of five.
GetHuman: And finally- any advice for other Stanley Tools customers?
~busy: Call them early in the day or late. Don't forget any personal or account information you might need for Stanley Tools to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~busy taken from his Stanley Tools customer service problem that occurred on November 12th, 2017.

Stanley Tools

5.00 of 5 stars | 14 reviews

~busy's Stanley Tools Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Stanley Tools, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Stanley Tools in any way.

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