Staples Easy Rebates: There was no option to get a person, only autom...
A Staples Easy Rebates customer review by GetHuman user ~Gap Mountain Man from November 21st, 2017
Background on ~Gap Mountain Man's case
GetHuman: ~Gap Mountain Man - can you tell our other Staples Easy Rebates customers when your case took place?
~Gap Mountain Man: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Staples Easy Rebates, and if so, how?
GetHuman: And which of these common Staples Easy Rebates customer issues best describes the reason you wanted to talk to them?
(Shows ~Gap Mountain Man a list of common Staples Easy Rebates problems)
~Gap Mountain Man: "Warranty claim" was why I was trying to contact.
~Gap Mountain Man's review of Staples Easy Rebates customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples Easy Rebates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gap Mountain Man: There was no option to get a person, only automated menu selections
GetHuman: Let's quantify your experience contacting Staples Easy Rebates. On a scale of 1 to 5, how easy is it go get help on a Staples Easy Rebates problem?
~Gap Mountain Man: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gap Mountain Man: I'd give them a one out of five on communication.
GetHuman: And what about Staples Easy Rebates's ability to quickly and effectively address your problem?
~Gap Mountain Man: For that I would say five out of five.
GetHuman: And finally- any advice for other Staples Easy Rebates customers?
~Gap Mountain Man: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Staples Easy Rebates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gap Mountain Man taken from his Staples Easy Rebates customer service problem that occurred on November 17th, 2017.