Staples Customer Reviews

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Staples Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
16.4
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Staples Reviews 1 - 15 of 37

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 by Toastpdr - from 8 days ago

First, I had to press a number for various services and mine never came up. All I wanted was to laminate a small poster. As if there are 20 Read full review ›
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 by Anonymous - from 16 days ago

worked liked I hoped, fast and easy. Read full review ›
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 by Jane Jones - from 20 days ago

I was very happy with my experience. My problem was solved instantly. Read full review ›
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 by Anonymous - from 23 days ago

Representative was knowledgeable about recycling my old computer @ Staples store. Offered info. on erasing data before delivering... apprec Read full review ›
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 by ABCguy - from 29 days ago

She was able to eventually help Read full review ›
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 by Anonymous - from 1 mo ago

they dont have any idea how to track a package they lost shipment and just said will resend even though we needed it today Read full review ›
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 by Anonymous - from 1 mo ago

solution was a 50/50.only got half of rewards. Read full review ›
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 by John Doe - from 2 mos ago

had an issue with how items in box were not packed well. CS rep made it right. Read full review ›
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 by sel7 - from 2 mos ago

Nice, nice lady who called the right department to make sure she was giving me all the info I needed! Read full review ›
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 by Officeman - from 2 mos ago

I called one of the store in Ottawa to check on product availability. I put an hour in the wait because no one (wanted) to answer the phone Read full review ›
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 by Dave - from 4 mos ago

She was really helful. Thanks Read full review ›
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 by st - from 6 mos ago

I went AGAIN to Staples in Somers Point NJ to replace for the 3rd time a broken power cord.Paid about $70 2 months ago. Again, no help. Buy Read full review ›
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 by Anonymous - from 7 mos ago

This is a joke! Read full review ›
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 by jedhooper - from 7 mos ago

I brought my computer in for repair, steve from store 1053 did an excellent job. he is very polite and very understanding.This store makes a Read full review ›
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 by Anonymous - from 10 mos ago

the best service I've had lately Read full review ›
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