Staples Customer Reviews

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Staples Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Staples Reviews 1 - 15 of 31

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 by Anonymous - from 1 mo ago

the best service I've had lately Read full review ›
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 by Anonymous - from 1 mo ago

Recording directly you to their website. This information for Staples on your site needs to be updated. Read full review ›
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 by spin45s - from 1 mo ago

Could not submit a rebate on line. Went to store they got everything all filled in and submitted it. Confirmation has the VISA rebate being Read full review ›
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 by jake - from 2 mos ago

Ok service, wasn't actually able to help me and told me things which conflicted with the website. Extremely long wait time Read full review ›
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 by Detective - from 3 mos ago

Waited on hold for 20 minutes before a customer service rep picked up the phone. Told her I was a detective who was investigating a case of Read full review ›
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 by Anonymous - from 3 mos ago

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 by Chedwards - from 3 mos ago

Waited 25 minutes on hold - just to be transferred to another department - waited 15 minutes for a person who I explained my situation to, t Read full review ›
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 by James - from 4 mos ago

Wait is tooooo long. Horrible. Read full review ›
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 by Anon - from 4 mos ago

While it only took a few minutes to speak with a live person trying to get her to help me was not good. Read full review ›
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 by Anonymous - from 4 mos ago

Waited for 25 minutes and still unable to reach anyone. Never shopping in Staples again. Read full review ›
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 by rosalyn - from 4 mos ago

i did not expected to wait at all Read full review ›
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 by wvawelcomesyou - from 5 mos ago

i couldn't get in my account to make a sale and in no time he placed the order for me and is on the way here now Read full review ›
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 by Anonymous - from 5 mos ago

waiting very long Read full review ›
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 by Anonymous - from 6 mos ago

called twice......total wait time so far is 30+ minutes what happened to Staples Have ordered in the past with NO problems Too bad Read full review ›
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 by Anonymous - from 6 mos ago

If you are outsourcing this, you are wasting your money and your BRAND image. Read full review ›
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