Staples Customer Reviews

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Staples Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
17.2
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Staples Reviews 1 - 15 of 37

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 by Anonymous - from 10 days ago

they dont have any idea how to track a package they lost shipment and just said will resend even though we needed it today Read full review ›
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 by Anonymous - from 18 days ago

solution was a 50/50.only got half of rewards. Read full review ›
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 by John Doe - from 1 mo ago

had an issue with how items in box were not packed well. CS rep made it right. Read full review ›
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 by sel7 - from 1 mo ago

Nice, nice lady who called the right department to make sure she was giving me all the info I needed! Read full review ›
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 by Officeman - from 1 mo ago

I called one of the store in Ottawa to check on product availability. I put an hour in the wait because no one (wanted) to answer the phone Read full review ›
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 by Dave - from 2 mos ago

She was really helful. Thanks Read full review ›
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 by st - from 5 mos ago

I went AGAIN to Staples in Somers Point NJ to replace for the 3rd time a broken power cord.Paid about $70 2 months ago. Again, no help. Buy Read full review ›
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 by Anonymous - from 6 mos ago

This is a joke! Read full review ›
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 by jedhooper - from 6 mos ago

I brought my computer in for repair, steve from store 1053 did an excellent job. he is very polite and very understanding.This store makes a Read full review ›
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 by Anonymous - from 9 mos ago

the best service I've had lately Read full review ›
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 by Anonymous - from 9 mos ago

Recording directly you to their website. This information for Staples on your site needs to be updated. Read full review ›
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 by spin45s - from 9 mos ago

Could not submit a rebate on line. Went to store they got everything all filled in and submitted it. Confirmation has the VISA rebate being Read full review ›
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 by jake - from 10 mos ago

Ok service, wasn't actually able to help me and told me things which conflicted with the website. Extremely long wait time Read full review ›
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 by Detective - from 11 mos ago

Waited on hold for 20 minutes before a customer service rep picked up the phone. Told her I was a detective who was investigating a case of Read full review ›
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 by Anonymous - from 11 mos ago

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