Staples Customer Reviews

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Staples Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.9
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Staples Reviews 1 - 15 of 37

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 by Anonymous - from 14 hrs ago

Answered immediately, and processed my merchandise return. Read full review ›
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 by FRUSTRATED - from 1 mo ago

NEED TO CALL BACK TO GET TRANSFERED TO THE COMPUTER TEC DEPARTMENT. EAST COAST TIME Read full review ›
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 by Love Life - from 1 mo ago

Thank you so much!! Got a live person in less than a minute - and got the help I needed! :) Read full review ›
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 by Love Life - from 1 mo ago

Thank you so much! I got a live person within one minute! Read full review ›
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 by donnie - from 1 mo ago

I got a person after 2 minutes, but they transferred me to their printing department, where I waited easily 30 minutes. Read full review ›
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 by Anonymous - from 2 mos ago

Was wonderful to finally speak to a person and get helped! thanks for the number Read full review ›
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 by FED UP - from 2 mos ago

There was never an option to have them call me. No one ever picked up. Their wait message is ridiculous "we know how important your time i Read full review ›
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 by Toastpdr - from 3 mos ago

First, I had to press a number for various services and mine never came up. All I wanted was to laminate a small poster. As if there are 20 Read full review ›
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 by Anonymous - from 3 mos ago

worked liked I hoped, fast and easy. Read full review ›
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 by Jane Jones - from 3 mos ago

I was very happy with my experience. My problem was solved instantly. Read full review ›
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 by Anonymous - from 3 mos ago

Representative was knowledgeable about recycling my old computer @ Staples store. Offered info. on erasing data before delivering... apprec Read full review ›
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 by ABCguy - from 3 mos ago

She was able to eventually help Read full review ›
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 by Anonymous - from 4 mos ago

they dont have any idea how to track a package they lost shipment and just said will resend even though we needed it today Read full review ›
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 by Anonymous - from 4 mos ago

solution was a 50/50.only got half of rewards. Read full review ›
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 by John Doe - from 5 mos ago

had an issue with how items in box were not packed well. CS rep made it right. Read full review ›
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