Staples: I was very happy with my experience. My problem...

A Staples customer review by GetHuman user ~Jane Jones from November 25th, 2017

Background on ~Jane Jones's case

GetHuman: ~Jane Jones - can you tell our other Staples customers when your case took place?
~Jane Jones: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Staples, and if so, how?
~Jane Jones: I used the 800-333-3330 number I found for on the GetHuman Staples customer phone number page I was on: Staples Customer Service Phone Number
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows ~Jane Jones a list of common Staples problems)
~Jane Jones: "Change order" was why I was trying to call.

~Jane Jones's review of Staples customer service

GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jane Jones: I was very happy with my experience. My problem was solved instantly.
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
~Jane Jones: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jane Jones: I'd give them a five out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
~Jane Jones: For that I would say three out of five.
GetHuman: And finally- any advice for other Staples customers?
~Jane Jones: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jane Jones taken from his Staples customer service problem that occurred on November 18th, 2017.

Staples

3.25 of 5 stars | 47 reviews

~Jane Jones's Staples Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Staples, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Staples in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!