Staples: Thank you so much!! Got a live person in less t...
A Staples customer review by GetHuman user ~Love Life from November 26th, 2017
Background on ~Love Life's case
GetHuman: ~Love Life - can you tell our other Staples customers when your case took place?
~Love Life: Yes I can. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Staples, and if so, how?
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows ~Love Life a list of common Staples problems)
~Love Life: "Make a purchase" was why I was trying to call.
~Love Life's review of Staples customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Love Life: Thank you so much!! Got a live person in less than a minute - and got the help I needed! :)
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
~Love Life: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Love Life: I'd give them a two out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
~Love Life: For that I would say one out of five.
GetHuman: And finally- any advice for other Staples customers?
~Love Life: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Love Life taken from his Staples customer service problem that occurred on November 25th, 2017.