State Farm Insurance Customer Reviews

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State Farm Insurance Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.3
OUT OF 5
RESPONSIVENESS
4.2
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


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Recent State Farm Insurance Reviews 1 - 15 of 42

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 by Anonymous - from 8 days ago

called to switch agents b/c I moved. was not told this had to go through the agent instead of calling home office. never got policy cancell Read full review ›
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 by me - from 24 days ago

800 number,24/7 ? call cannot be completed at this time????? Read full review ›
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 by Anonymous - from 24 days ago

I needed to call the company directly to complain about terrible non-service received from a local agent. Problem solved but I'm still chan Read full review ›
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 by Anonymous - from 1 mo ago

My agent's office told me they don't have information about my policy so I was referred to the main office. The representative told me that Read full review ›
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 by Anonymous - from 1 mo ago

Wonderful service, agent above 100% helpful. Read full review ›
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 by mike - from 1 mo ago

Told I have to call my agent between 9 and 5. Have no idea who my agent is and I am at work and unable to call at those times. Whats the v Read full review ›
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 by dacschotz - from 1 mo ago

Gentleman very kind.He seen where I have automatic withdraw from my checking all set up. Then pay center sends me a cancellation notice. Tha Read full review ›
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 by Jared - from 2 mos ago

Listened to me and escalated my problem, but didn't solve it. Read full review ›
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 by mmmtick - from 3 mos ago

I had to wait a couple minutes but the number took me straight to a human without the annoying keypad entries Read full review ›
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 by erica - from 4 mos ago

There is no phone number for road side assistance. You could drop dead before finding the contact info! Read full review ›
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 by dclarkson9 - from 4 mos ago

Wow, Quick and easy - live person immediately that could help!!! Read full review ›
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 by lacy - from 5 mos ago

Very easy. I needed a copy of my declarations page and the call lasted under one minute. I love this number, a live person answered on the f Read full review ›
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 by DanvilleKY - from 5 mos ago

We cancelled our life policy and the auto pay was still taken from our bank acct. The local agent refused to work with us! We also have aut Read full review ›
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 by Anonymous - from 6 mos ago

ellen @ call center in jacksonville was very helpful and kind! Read full review ›
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 by Veej - from 6 mos ago

The person who answered was supposed to send me to claims for 'additional questions' when I had already spent a ridiculous amount of time an Read full review ›
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