State Farm: best help
A State Farm customer review by GetHuman user ~HAPPY NOW from November 23rd, 2017
Background on ~HAPPY NOW's case
GetHuman: ~HAPPY NOW - can you tell our other State Farm customers when your case took place?
~HAPPY NOW: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~HAPPY NOW a list of common State Farm problems)
~HAPPY NOW: "Update account information" was why I was trying to call.
~HAPPY NOW's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HAPPY NOW: best help
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
~HAPPY NOW: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HAPPY NOW: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
~HAPPY NOW: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm customers?
~HAPPY NOW: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HAPPY NOW taken from his State Farm customer service problem that occurred on November 19th, 2017.