State Farm: smooooooth
A State Farm customer review by GetHuman user ~Paul Wall from November 26th, 2017
Background on ~Paul Wall's case
GetHuman: ~Paul Wall - can you tell our other State Farm customers when your case took place?
~Paul Wall: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul Wall a list of common State Farm problems)
~Paul Wall: "Renew coverage" was why I was trying to call.
~Paul Wall's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul Wall: smooooooth
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
~Paul Wall: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul Wall: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
~Paul Wall: For that I would say five out of five.
GetHuman: And finally- any advice for other State Farm customers?
~Paul Wall: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul Wall taken from his State Farm customer service problem that occurred on November 18th, 2017.