State of Hawaii Department of Taxation: Informed they are more than ** weeks behind ope...
A State of Hawaii Department of Taxation customer review by GetHuman user ~12 weeks waiting from November 25th, 2017
Background on ~12 weeks waiting's case
GetHuman: ~12 weeks waiting - can you tell our other State of Hawaii Department of Taxation customers when your case took place?
~12 weeks waiting: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to State of Hawaii Department of Taxation, and if so, how?
GetHuman: And which of these common State of Hawaii Department of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows ~12 weeks waiting a list of common State of Hawaii Department of Taxation problems)
~12 weeks waiting: "None of those really matches why I wanted to call State of Hawaii Department of Taxation that day." was why I was trying to call.
~12 weeks waiting's review of State of Hawaii Department of Taxation customer service
GetHuman: So how would you sum up your experience for GetHuman's State of Hawaii Department of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~12 weeks waiting: Informed they are more than ** weeks behind opening mail - still waiting for my refund.
GetHuman: Let's quantify your experience contacting State of Hawaii Department of Taxation. On a scale of 1 to 5, how easy is it go get help on a State of Hawaii Department of Taxation problem?
~12 weeks waiting: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~12 weeks waiting: I'd give them a one out of five on communication.
GetHuman: And what about State of Hawaii Department of Taxation's ability to quickly and effectively address your problem?
~12 weeks waiting: For that I would say two out of five.
GetHuman: And finally- any advice for other State of Hawaii Department of Taxation customers?
~12 weeks waiting: Call them early in the day or late. Don't forget any personal or account information you might need for State of Hawaii Department of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~12 weeks waiting taken from his State of Hawaii Department of Taxation customer service problem that occurred on November 21st, 2017.