Straight Talk: Called this number and the automated system ask...
A Straight Talk customer review by GetHuman user ~st is for the poop from November 23rd, 2017
Background on ~st is for the poop's case
GetHuman: ~st is for the poop - can you tell our other Straight Talk customers when your case took place?
~st is for the poop: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~st is for the poop a list of common Straight Talk problems)
~st is for the poop: "Update account information" was why I was trying to call.
~st is for the poop's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~st is for the poop: Called this number and the automated system asked me to take a vacation survey while I waited. If you don't take the survey they hang up on you. If you take the survey it transfers you to someone who tries to get your info so they can send you on a cruise. They wouldn't transfer me to anyone from straight talk.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~st is for the poop: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~st is for the poop: I'd give them a four out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~st is for the poop: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~st is for the poop: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~st is for the poop taken from his Straight Talk customer service problem that occurred on November 21st, 2017.