Straight Talk: Do not use this phone provider!!!!!!!!
A Straight Talk customer review by GetHuman user ~Ashley Sammon from November 24th, 2017
Background on ~Ashley Sammon's case
GetHuman: ~Ashley Sammon - can you tell our other Straight Talk customers when your case took place?
~Ashley Sammon: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~Ashley Sammon a list of common Straight Talk problems)
~Ashley Sammon: "Account Access" was why I was trying to call.
~Ashley Sammon's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ashley Sammon: Do not use this phone provider!!!!!!!!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~Ashley Sammon: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ashley Sammon: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~Ashley Sammon: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~Ashley Sammon: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ashley Sammon taken from his Straight Talk customer service problem that occurred on November 19th, 2017.