Straight Talk: why should i pres * for english in my own count...
A Straight Talk customer review by GetHuman user ~WILD BILL from November 24th, 2017
Background on ~WILD BILL's case
GetHuman: ~WILD BILL - can you tell our other Straight Talk customers when your case took place?
~WILD BILL: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~WILD BILL a list of common Straight Talk problems)
~WILD BILL: "Change plan" was why I was trying to call.
~WILD BILL's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WILD BILL: why should i pres * for english in my own country? STRIGHT TALK ***** , i can not talk to a person, the machines do not * thing * me , all i wanted to do is pay my BILL . NOT TO WORRY YOU CAN TAKE STRIGHT TALK AN PUT IT WERE THE SUN DON'T SHINE!!!!!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~WILD BILL: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WILD BILL: I'd give them a five out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~WILD BILL: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~WILD BILL: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WILD BILL taken from his Straight Talk customer service problem that occurred on November 17th, 2017.