Straight Talk: I need to talk to a LIVE person and keep gettin...
A Straight Talk customer review by GetHuman user ~Lynn Trinoskey from November 27th, 2017
Background on ~Lynn Trinoskey's case
GetHuman: ~Lynn Trinoskey - can you tell our other Straight Talk customers when your case took place?
~Lynn Trinoskey: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynn Trinoskey a list of common Straight Talk problems)
~Lynn Trinoskey: "Setup service" was why I was trying to call.
~Lynn Trinoskey's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynn Trinoskey: I need to talk to a LIVE person and keep getting numbers that do not pertain to my situation.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~Lynn Trinoskey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynn Trinoskey: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~Lynn Trinoskey: For that I would say one out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~Lynn Trinoskey: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynn Trinoskey taken from his Straight Talk customer service problem that occurred on November 19th, 2017.