Stream Energy: you need a direct line to live person for help...

A Stream Energy customer review by GetHuman user ~Candi from November 21st, 2017

Background on ~Candi's case

GetHuman: ~Candi - can you tell our other Stream Energy customers when your case took place?
~Candi: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Stream Energy, and if so, how?
~Candi: I used the 866-447-8732 number I found for on the GetHuman Stream Energy customer phone number page I was on: Stream Energy Customer Service Phone Number
GetHuman: And which of these common Stream Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Candi a list of common Stream Energy problems)
~Candi: "Transfer Service" was why I was trying to call.

~Candi's review of Stream Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's Stream Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Candi: you need a direct line to live person for help.. Candi Love
GetHuman: Let's quantify your experience contacting Stream Energy. On a scale of 1 to 5, how easy is it go get help on a Stream Energy problem?
~Candi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Candi: I'd give them a one out of five on communication.
GetHuman: And what about Stream Energy's ability to quickly and effectively address your problem?
~Candi: For that I would say five out of five.
GetHuman: And finally- any advice for other Stream Energy customers?
~Candi: Call them early in the day or late. Don't forget any personal or account information you might need for Stream Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Candi taken from his Stream Energy customer service problem that occurred on November 13th, 2017.

Stream Energy

3.00 of 5 stars | 50 reviews

~Candi's Stream Energy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Stream Energy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Stream Energy in any way.

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