Subway: I called this number to complain about the Subw...

A Subway customer review by GetHuman user ~pissed off from November 24th, 2017

Background on ~pissed off's case

GetHuman: ~pissed off - can you tell our other Subway customers when your case took place?
~pissed off: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Subway, and if so, how?
~pissed off: I used the 800-888-4848 number I found for on the GetHuman Subway customer phone number page I was on: Subway Customer Service Phone Number
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Subway problems)
~pissed off: "Delivery problem" was why I was trying to call.

~pissed off's review of Subway customer service

GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: I called this number to complain about the Subway at****A Jefferson Davis Hwy, Fredericksburg, Va ******The owner has been harrassing me since I did an online survey that was negative, so I called this number to complain, we'll see what does or deosnt get done....
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~pissed off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a two out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~pissed off: For that I would say five out of five.
GetHuman: And finally- any advice for other Subway customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Subway customer service problem that occurred on November 14th, 2017.

Subway

2.26 of 5 stars | 121 reviews

~pissed off's Subway Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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