Subway: answered the phone quickly took my complaint an...

A Subway customer review by GetHuman user ~subway sucks from November 27th, 2017

Background on ~subway sucks 's case

GetHuman: ~subway sucks - can you tell our other Subway customers when your case took place?
~subway sucks : Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Subway, and if so, how?
~subway sucks : I used the 800-888-4848 number I found for on the GetHuman Subway customer phone number page I was on: Subway Customer Service Phone Number
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~subway sucks a list of common Subway problems)
~subway sucks : "Cancel a reservation" was why I was trying to call.

~subway sucks 's review of Subway customer service

GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~subway sucks : answered the phone quickly took my complaint and prccessed it to the store manager to address the issue.
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~subway sucks : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~subway sucks : I'd give them a three out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~subway sucks : For that I would say one out of five.
GetHuman: And finally- any advice for other Subway customers?
~subway sucks : Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~subway sucks taken from his Subway customer service problem that occurred on November 20th, 2017.

Subway

2.26 of 5 stars | 121 reviews

~subway sucks 's Subway Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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