SummitRacing.com: The person on the other end of the phone was ex...
A SummitRacing.com customer review by GetHuman user ~Bruce Deihl from November 27th, 2017
Background on ~Bruce Deihl's case
GetHuman: ~Bruce Deihl - can you tell our other SummitRacing.com customers when your case took place?
~Bruce Deihl: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to SummitRacing.com, and if so, how?
GetHuman: And which of these common SummitRacing.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bruce Deihl a list of common SummitRacing.com problems)
~Bruce Deihl: "Overcharge/Strange charge" was why I was trying to call.
~Bruce Deihl's review of SummitRacing.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SummitRacing.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bruce Deihl: The person on the other end of the phone was extremely helpful and polite
GetHuman: Let's quantify your experience contacting SummitRacing.com. On a scale of 1 to 5, how easy is it go get help on a SummitRacing.com problem?
~Bruce Deihl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bruce Deihl: I'd give them a four out of five on communication.
GetHuman: And what about SummitRacing.com's ability to quickly and effectively address your problem?
~Bruce Deihl: For that I would say one out of five.
GetHuman: And finally- any advice for other SummitRacing.com customers?
~Bruce Deihl: Call them early in the day or late. Don't forget any personal or account information you might need for SummitRacing.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bruce Deihl taken from his SummitRacing.com customer service problem that occurred on November 23rd, 2017.
SummitRacing.com
1.67 of 5 stars | 1 reviews
~Bruce Deihl's SummitRacing.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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