Super 8: Some one connected me to another extension to w...

A Super 8 customer review by GetHuman user ~unhappy customer from November 28th, 2017

Background on ~unhappy customer 's case

GetHuman: ~unhappy customer - can you tell our other Super 8 customers when your case took place?
~unhappy customer : Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Super 8, and if so, how?
~unhappy customer : I used the 800-466-1589 number I found for on the GetHuman Super 8 customer phone number page I was on: Super 8 Customer Service Phone Number
GetHuman: And which of these common Super 8 customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Super 8 problems)
~unhappy customer : "Insurance claim" was why I was trying to call.

~unhappy customer 's review of Super 8 customer service

GetHuman: So how would you sum up your experience for GetHuman's Super 8 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer : Some one connected me to another extension to which no one answered. I hung up after the ** min wait.
GetHuman: Let's quantify your experience contacting Super 8. On a scale of 1 to 5, how easy is it go get help on a Super 8 problem?
~unhappy customer : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer : I'd give them a five out of five on communication.
GetHuman: And what about Super 8's ability to quickly and effectively address your problem?
~unhappy customer : For that I would say one out of five.
GetHuman: And finally- any advice for other Super 8 customers?
~unhappy customer : Call them early in the day or late. Don't forget any personal or account information you might need for Super 8 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Super 8 customer service problem that occurred on November 19th, 2017.

Super 8

2.00 of 5 stars | 35 reviews

~unhappy customer 's Super 8 Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Super 8, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Super 8 in any way.

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