Swiss Colony: she did not understand what I was talking about...
A Swiss Colony customer review by GetHuman user ~Linda Weeks from November 13th, 2017
Background on ~Linda Weeks's case
GetHuman: ~Linda Weeks - can you tell our other Swiss Colony customers when your case took place?
~Linda Weeks: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to Swiss Colony, and if so, how?
GetHuman: And which of these common Swiss Colony customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Weeks a list of common Swiss Colony problems)
~Linda Weeks: "Cancel order" was why I was trying to call.
~Linda Weeks's review of Swiss Colony customer service
GetHuman: So how would you sum up your experience for GetHuman's Swiss Colony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Weeks: she did not understand what I was talking about at first. Hard to understand.
GetHuman: Let's quantify your experience contacting Swiss Colony. On a scale of 1 to 5, how easy is it go get help on a Swiss Colony problem?
~Linda Weeks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Weeks: I'd give them a one out of five on communication.
GetHuman: And what about Swiss Colony's ability to quickly and effectively address your problem?
~Linda Weeks: For that I would say two out of five.
GetHuman: And finally- any advice for other Swiss Colony customers?
~Linda Weeks: Call them early in the day or late. Don't forget any personal or account information you might need for Swiss Colony to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Weeks taken from his Swiss Colony customer service problem that occurred on November 4th, 2017.
Swiss Colony
1.00 of 5 stars | 8 reviews
~Linda Weeks's Swiss Colony Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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