Symantec Customer Reviews - Page 2

“Everything is outsourced to handlers who are barely understood! How can anyone trust such people with personal information like credit cards” Read full review ›

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by Anonymous - from 1 yr ago

“their respnse time is outrageous and I believe they want us to use their pay service for help” Read full review ›

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by Anonymous - from 1 yr ago

“THEY HAVE A BAD RESPONSE TIME AND THAT OUTRAGEOUS. I BELIEVE THEY WANT U TO USE THEIR PAYING SERVICE.” Read full review ›

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by chu_sum_Phat - from 1 yr ago

“3 hours to download backup exec 2010 r2. No media available. Would not install. 4 HOURS on hold. I can't believe anybody would buy from the” Read full review ›

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by cmankat - from 1 yr ago

“My problem was related to Ghost 10.0. After dialing the number, I selected 5 and listened to music. after a couple of minutes I entered 1 an” Read full review ›

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by Richard - from 1 yr ago

“your customer support sucks, if you are going to run a company you need to have someone people can talk to or you will not have a company . ” Read full review ›

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by imwaiting - from 2 yrs ago

“Waited all this time to get an off shore rep that could hardly understand English. ” Read full review ›

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by dr.cobalt_60 - from 2 yrs ago

“With all good communication and skills, the Symantec person was unable to solve my problem, because the company doesn't accept payments neit” Read full review ›

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by Jenny - from 2 yrs ago

“Even not pressing anything didn't help. It just keeps repeating the menu over and over again for 45 minutes. So this doesn't work and if i” Read full review ›

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by mj - from 2 yrs ago

“got a virus that Norton 360 should have stopped. Was charged $99.99 to have it removed. Virus never removed and no refund for the $99.99. Ca” Read full review ›

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by mjapple - from 2 yrs ago

“Support is scripted and if you ask a question that isn't part of the script then you are out of luck. I was charged $99.99 to remove a viru” Read full review ›

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by Anonymous - from 2 yrs ago

“I have talked to you on the phone and e mail my norton still is not working it is payed until june 2010 you have instructed me to uninstall ” Read full review ›

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by Anonymous - from 2 yrs ago

“i cannot contact you by phone. i tried to purchase norton 360 for my home pc online i gave your prompts all the info reguested.. i gave my d” Read full review ›

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by KATE&STAN - from 2 yrs ago

“My computer My computer crashed. It's now repaired and Norton 360 is not on it. I am just trying to get a hold of someone to down load it” Read full review ›

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by dogpatch - from 2 yrs ago

“I have called them 3 times and the shortest I hung on was 55 mins and then gave up.Horrible Customer Service..They need more people” Read full review ›

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