T-Mobile Customer Reviews

“They've changed this. Now you will need to interrupt the first 4 prompts with "agent", and then when the recording asks for the first 4 numb” Read full review ›

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by shamekia - from 3 days ago

“cant access my phone it been block” Read full review ›

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by anon - from 10 days ago

“The person I spoke to told me he was unable to fix the issue I had with an incorrect charge, but I was transferred to another dept. and they” Read full review ›

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by Anonymous - from 12 days ago

“good” Read full review ›

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by atomsmith - from 20 days ago

“Helpful in resolving a bad activation code in a brand new Prepaid Activation Kit that I had ordered direct from T-Mo's website! They will as” Read full review ›

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by Anonymous - from 28 days ago

“Terrible company, seemed like the rep was beat up and had to sale me something if they helped me out” Read full review ›

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by m - from 29 days ago

“Customer Service for T-Mobile is awful. I've called 3x and received 3 different answers. I am chaning my mother in law to ATT&T” Read full review ›

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by annon - from 1 mo ago

“The person was very polite, also responsive to my query. dialing a 1 does nothing. I was switched to a higher technical person how ever they” Read full review ›

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by Anonymous - from 1 mo ago

“Pretty happy with the service/wait time.” Read full review ›

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by Anonymous - from 1 mo ago

“First, I had to lie and say I wanted a new phone. Then, I was transferred several times, told to try something with the phone, and call back” Read full review ›

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by Anonymous - from 1 mo ago

“I need to talk to a human. I have no service on my phone and this really sucks. I am sorry I switch to your company” Read full review ›

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by Anonymous - from 1 mo ago

“2 hours 7 on one call, only to tell me to go back to th store” Read full review ›

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by Anonymous - from 2 mos ago

“Attack of the robots.. done with the ROBTS” Read full review ›

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by Anonymous - from 2 mos ago

“my answers above says it all” Read full review ›

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by M - from 2 mos ago

“saying "I don't have one" then pressing 1 didn't work for me. I finally got an agent but then when he transferred me, I was back in voice p” Read full review ›

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