T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.5
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 632

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 by 4cryinoutloud - from 1 day ago

A little frustrated at first rexplaining the problem to customer service then tech support. Once they understood. The problem it was a simpl Read full review ›
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 by tmobilehater - from 2 days ago

Simply terrible Read full review ›
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 by Pissedtmobilecust - from 3 days ago

I contacted t-mobile regarding my audio issue with my phone, stated the person on the other end was unable to hear me unless on speaker. cus Read full review ›
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 by milesstevens - from 3 days ago

i understand not being able to keep up with tech advances with phones and stuff, but when a phone goes down for a non tech problem and you r Read full review ›
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 by milesstevens - from 3 days ago

i used to love t mobile for their service and reception, but now cause my phone went down and not cause of me, all of a sudden they dont hel Read full review ›
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 by Anonymous - from 4 days ago

Could not get things done!T mobile could not call international calls by using phone card!!!!!!!Every other company does!Terrible!! Read full review ›
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 by pleasefixit - from 6 days ago

We made two separate calls to port our numbers and they still got it wrong....two different temporary numbers matched with two new numbers.. Read full review ›
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 by Christianjuth - from 6 days ago

They were really helpful and did not try and force anything more then I was asking for. Read full review ›
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 by ltespin - from 6 days ago

I neeed to log on to my ame asap Read full review ›
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 by retsigam - from 8 days ago

I have a fully unlocked phone, have used prepaid sim cards in Europe, Canada and US but T-Mobile doesn't work and they don't have a solution Read full review ›
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 by bowman2011 - from 8 days ago

Get new service started 481 Read full review ›
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 by Anonymous - from 9 days ago

When is the update 4.4 coming out for s3 T-Mobile u uys are slow Read full review ›
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 by twtoo - from 10 days ago

Mission was not accomplished...but I received friendly service. Grrrr Read full review ›
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 by Undine Gore-Luncheon - from 11 days ago

Since July T-Mobile Reps have told me that they can not fix the problem with my auto pay. It's August and they are telling me to call in Sep Read full review ›
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 by DANIEL - from 12 days ago

after dealing with dump JAKE customer manager emp#854080 i was walking away and never looking back.But ALLY saved the day and put alittle f Read full review ›
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