T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.1
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 920

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 by Angieboom - from 1 day ago

customer service used to be good until it was transferred to the Philipines. Now, at least a 10 minute wait time. No call backs if disconnec Read full review ›
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 by goldenchild - from 2 days ago

I called regarding having service issues for the ladt couple of months and i have been a Tmobile customer for almost 16 years and i was told Read full review ›
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 by add - from 2 days ago

gave phone # and last 4 of social and was immediately connected. Read full review ›
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 by jim p - from 2 days ago

Adrian knows his stuff, did a great job Read full review ›
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 by Anon - from 3 days ago

Good customer service. Depends on the representative that knows the rules. Read full review ›
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 by Anonymous - from 9 days ago

I inquired about paying off my cell phone and the balance. on my next billing cycle t-mobile sent me a bill for my monthly service plus and Read full review ›
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 by Jade - from 10 days ago

Our rep #40166 serviced our call with excellent customer service skills. Read full review ›
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 by Anonymous - from 10 days ago

Cal was disconectyed and representative did not bother to call back.Therefore, service is sucks and horrible like never ever, there is no c Read full review ›
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 by Unhappy ex-customer - from 11 days ago

He customer service is below par, the cell service is even worse. They try to bill you for a month of service two months out. I would never Read full review ›
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 by Rodeodaisy - from 15 days ago

Got my teenage son's line suspended temporarily due to his bad behavior! Only too two minutes to complete the service, amazing! Read full review ›
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 by Anonymous - from 16 days ago

Impossible, after 3 attempts, to get Tech Support anywhere but the Philippines. Very disappointed! Read full review ›
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 by anonymous - from 17 days ago

Ron took care of me when another rep had told me "No". Read full review ›
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 by liza - from 18 days ago

Entered phone #, said representative, . Very efficient. Read full review ›
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 by LLquist - from 18 days ago

Quick wait time, and Durenda was super helpful in fact took a charge off my final bill. Read full review ›
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 by Anonymous - from 19 days ago

great help Read full review ›
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