T-Mobile Customer Reviews

HomeRead Customer ReviewsT-Mobile Customer Reviews

T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.3
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


See how T-Mobile has done over time on our T-Mobile ratings page.
Don't forget to weigh in
Add your review
Make sure you rate T-Mobile too - we need to keep each other informed!


Recent T-Mobile Reviews 1 - 15 of 751

Write your own review... 

 by Tmobilehater - from 3 days ago

They are stupid Read full review ›
Write your own review... 

 by Anonymous - from 4 days ago

Good Read full review ›
Write your own review... 

 by crazybanana0402 - from 6 days ago

I don't normally write reviews, but this event got me. I looked all over My T-Mobile trying to find a place to View My Bill, but was unable Read full review ›
Write your own review... 

 by basma - from 7 days ago

very helpful :) Read full review ›
Write your own review... 

 by Anonymous - from 9 days ago

Horrible and didn't chat Read full review ›
Write your own review... 

 by combitz - from 11 days ago

Want to upgrade as 3 year old phone won't show numbers once connected so I can't contact on 150 either. Their support is useless and their l Read full review ›
Write your own review... 

 by Anonymous - from 12 days ago

i didn't get help Read full review ›
Write your own review... 

 by Anonymous - from 13 days ago

The lady who answered my call was very courteous and well informed.Totally solved my problem in a thoroughly professional manner. Kudos. Read full review ›
Write your own review... 

 by WannaSmashMyPhone - from 13 days ago

Waited 40 minutes for a supervisor then was put on hold and disconnected. Read full review ›
Write your own review... 

 by B - from 14 days ago

Phone calls were useless and I never heard back from the company after sending an email to the address given by gethuman. I walked into my l Read full review ›
Write your own review... 

 by Anonymous - from 15 days ago

Didn't work to call this number from a landline. Worked from my t-mobile cell. Connected to someone in the US. Read full review ›
Write your own review... 

 by montana - from 17 days ago

Trying to get my old phone un-locked and all I get is the run around from T-Mobile. Now. I called Samsung and they told me they could not un Read full review ›
Write your own review... 

 by Anonymous - from 21 days ago

they were close Read full review ›
Write your own review... 

 by oldlites4u - from 21 days ago

Just Super to Work With AAA+++ Read full review ›
Write your own review... 

 by fom64 - from 21 days ago

try a different cell company--these people send you in circles before they drop you out Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful T-Mobile information besides reviews

Most commonly sought information by T-Mobile customers looking for reviews