T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.5
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 751

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 by Stephen B. - from 23 hrs ago

STAY AWAY FROM THIS COMPANY! This has been the worst experience I have ever had with any customer service, in any field. They have hidden c Read full review ›
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 by andy - from 23 hrs ago

Only transfered once. Helped me with what I needed. Read full review ›
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 by Grey dog - from 2 days ago

Waited for 30 minutes no one spoke to me, a nightmare Read full review ›
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 by Danielle - from 2 days ago

I need help and need to talk to someone now Read full review ›
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 by Anonymous - from 3 days ago

Not satisfied, thinking about switching services. Read full review ›
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 by maria - from 4 days ago

I want to know equalify for two fones Read full review ›
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 by tj - from 4 days ago

ok Read full review ›
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 by Anonymous - from 4 days ago

Worst number ever! I had to repeat my number 5 times Read full review ›
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 by Anonymous - from 4 days ago

Its unusual reply Read full review ›
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 by tess - from 5 days ago

Got hang up on when I selected option 3 to hold for next caller Read full review ›
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 by jooles - from 7 days ago

This number does not receive incoming calls Read full review ›
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 by Anonymous - from 7 days ago

Unable to view emails...not received any why I am in Jamaica...could you please check on this for me...860-655-5526 Read full review ›
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 by Anonymous - from 9 days ago

All I want is to chat with somebody to help change my tariff so I can get unlimited texts and live chat does not come on waste of time Read full review ›
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 by Anon - from 9 days ago

Had to select answer 2 phone prompts but calling at 8AM Eastern Time there was no wait after providing the 2 answers. (not sure why but my p Read full review ›
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 by TLG - from 10 days ago

they keep double billing and can not get it fixed won't refund my money but if the bill didn't get paid they sure would cut off my service. Read full review ›
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