T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.6
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 632

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 by DANIEL - from 12 hrs ago

after dealing with dump JAKE customer manager emp#854080 i was walking away and never looking back.But ALLY saved the day and put alittle f Read full review ›
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 by Anonymous - from 1 day ago

Great service - very helpful Read full review ›
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 by Anonymous - from 2 days ago

Great service. Read full review ›
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 by rhathawiticzabend - from 2 days ago

No reply! I had emailed to say all service was DOWN & stayed down 24+ hours. Online advisory was only "Call us." CANNOT do that if phone Read full review ›
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 by rhackawidcpotrzebie - from 2 days ago

I got no reply whasoever. Very poor & unlike T-mobile. 800-no. person said "Big upgrading of equipmt. being done. OK in several hours more Read full review ›
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 by Anony - from 3 days ago

Thanks for this number! Read full review ›
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 by Just me - from 4 days ago

Reps were trying to be nice but forced to fcollow the lame policy of the company even when the company made a mistake, they wouldn't fix it. Read full review ›
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 by Anonymous - from 5 days ago

This number really works! Read full review ›
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 by gerry - from 6 days ago

I'm have many years With tmobile and they Don't help me to split my bills that bad Read full review ›
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 by consumer12345 - from 6 days ago

I had a concern with my billing and I called and they were able to help me out! I really appreciated how they took the time to listen to me Read full review ›
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 by nmp210 - from 6 days ago

ok Read full review ›
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 by Anonymous - from 7 days ago

No help!!!!!!! Rude!!!!!!! Read full review ›
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 by Anonymous - from 8 days ago

The 1st call did not fix the problem. The 2nd call there was an attempt but no solution-was trans to 3 person who was able to fix the proble Read full review ›
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 by automationbuilder - from 10 days ago

not very friendly, verify many times before you can speak to an agent, just want to take longer and waste more time Read full review ›
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 by gone69 - from 12 days ago

very please with their customer service Read full review ›
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