T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.8
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 751

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 by stoxguy - from 16 hrs ago

Was a T-Mobile customer for 10 years. They promised 4G service, never got it. Talked to 25 customer service reps. Tech support treated me li Read full review ›
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 by JS - from 1 day ago

A esa propaganda le falta mas información... "Liberate de Devoradores de Datos"... para meterte en en la boca del lobo. Sal de Guate-mala Read full review ›
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 by john548 - from 2 days ago

Did not explain why plan changed...1000mins for $100 for 1 year changed to .15/min because I added $10 4 months into plan. Read full review ›
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 by Anonymous - from 3 days ago

Service was prompt and courteous. Received the help I needed to keep my account up to date. Read full review ›
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 by Pissed - from 4 days ago

Never returned call ,pure crap service fails to work 79 times out of 80 won't even work in there office! " we can't check your phone because Read full review ›
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 by Anonymous - from 7 days ago

I went into the penn mart tmobile store in new castle Delaware where I was approached by Amy very rude from the beginning I originally just Read full review ›
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 by Anonymous - from 7 days ago

unresponsive Read full review ›
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 by Anonymous - from 7 days ago

no response! Read full review ›
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 by Falcon2358 - from 7 days ago

Just say "Representative" a couple of times and get a human fairly quickly Read full review ›
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 by Anonymous - from 8 days ago

excellent Read full review ›
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 by Anonymous - from 8 days ago

Worst customer service I have ever received (When you can actually get a hold of a human) Read full review ›
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 by Joy - from 9 days ago

My mobile says no service since 12:30 until now nearly 10hrs. dont know whats wrong. Read full review ›
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 by malou - from 10 days ago

since last night until now just today, I've been calling and waiting for long, still nobody answered...i was using other contact number but Read full review ›
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 by Anonymous - from 10 days ago

Used chat to request a SIM unlock. It went very smoothly and the request was finished in about 5 minutes. Read full review ›
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 by Anonymous - from 10 days ago

Still waiting.....are you kidding me? I have waited up to over 40 mins. I'm hanging up....plus getting over seas....don't care for that. Read full review ›
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