T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.1
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 751

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 by Thomas - from 1 day ago

T-Mobile Fraud Management - (888) 624-5173 Option 4 for a voice. Someone stole my credit card and placed an order on T-mobile.com. Tried s Read full review ›
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 by MAPIAS - from 7 days ago

For T-mobile Technical Support from so called corporate team is horrible. I have been trying to get my S5 T-mobile to work since April to n Read full review ›
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 by bob adams - from 8 days ago

My contract is up 1/22/15 for both phones; at that time I will transfer to a more supportive carrier. Also, I would like to know the cost o Read full review ›
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 by Anonymous - from 9 days ago

pissed Read full review ›
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 by Anonymous - from 9 days ago

tmobile is charging us for 2 phones and we only orderd 1..the 1st phone was supposed to be cancelled I spoke with a rep' who claimed he was Read full review ›
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 by Osasco - from 11 days ago

They block customer who are complaining about excess charges! I had to call from another phone so they did not know I was the customer compl Read full review ›
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 by long time t-mobile custo... - from 11 days ago

perfect Read full review ›
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 by kk - from 12 days ago

I was an incredibly loyal TMobile customer for 10 years. They treated me like crap the entire time, should've left them years ago. No resp Read full review ›
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 by Anonymous - from 13 days ago

Kept transferring to different departments and still didn't help me Read full review ›
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 by PRIVATENONE - from 13 days ago

CRAPPY SERVICE,ITS ALL GOOD WHEN YOU ARE ORDERING SERVICES. BUT ASK OR SAY SOMETHING THEY DON'T LIKE AND YOU WILL BE ON HOLD UNTIL THEY HANG Read full review ›
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 by Anonymous - from 13 days ago

to many outsourced jobs and they are difficult to get the point across too it took me 5 times to tell the rep that i needed to track my orde Read full review ›
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 by longmirew - from 14 days ago

T-Mobile just like all other big business start making more money then the service gets worst. I'm more than over it. Hate I ever switched n Read full review ›
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 by Anonymous - from 14 days ago

waiting forever and still no response Read full review ›
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 by BONNIE - from 15 days ago

Response to unlocking a phone. " Sorry, we do not handle phone issues" signed off1 Read full review ›
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 by Anonymous - from 15 days ago

i love your t mobile Read full review ›
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