T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.3
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 895

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 by Sadie - from 2 days ago

Excellent response ot the issue of number being hacked - and promise to call me back Tuesday to followup. Hopefully issue is resolved - if n Read full review ›
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 by maintenanceman - from 2 days ago

Refund request from previous acct. Handled easily. Read full review ›
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 by shawn - from 4 days ago

Kevin was very helpful in taking bill information and also ensuring that i would be put back on paper billing. Handled quickly and efficient Read full review ›
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 by huff41 - from 4 days ago

this is 3rd World service in person, on line and on the phone Read full review ›
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 by Tina coe - from 10 days ago

I've been with T-Mobile for 9 years, every time I talk to customer service, they have been helpful, knowledgeable, and very nice. I recommen Read full review ›
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 by anon - from 10 days ago

all i got was an email back that said "davidrichardson@t-mobile.com The email address you entered couldn't be found. Please check the recipi Read full review ›
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 by Waverly Hanson - from 10 days ago

Very helpful and courteous. I was very impressed with the help I received. Read full review ›
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 by lila dedvukaj - from 10 days ago

tmobile is by far the worst phone service ever!!!!!! they have no regard for the WORKING customer who depends on their phone, i will be canc Read full review ›
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 by Ed - from 11 days ago

As a T mobile customer i have a prepaid card that i went today to 163rd north miami beach trying to load when i got there 1 of the store man Read full review ›
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 by Kev - from 12 days ago

I am trying to setup a direct debit on my disabled parents T-Mobile account so they can pay their bills. I have never tried to do anything Read full review ›
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 by Anonymous - from 19 days ago

no technical support for more complex issues. able to offer remedial advice to restart phone, clear data, etc. but not much else. Read full review ›
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 by Katrina Schmidt - from 21 days ago

Have to come out pleasant, even when mad 😠. They really don't have to take getting yelled or called names. Read full review ›
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 by Anonymous - from 21 days ago

I wanted to change my monthly plan. However after I had called for two times and had stayed on the line for more than 10minutes, it ended up Read full review ›
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 by Anonymous - from 22 days ago

Best service i think Read full review ›
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 by Anonymous - from 23 days ago

There billing sucks Read full review ›
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