T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.0
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 632

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 by Anonymous - from 2 days ago

Help was immediate and efficient. I couldn't be happier. Read full review ›
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 by Mw - from 3 days ago

36 hrs n still nothing Read full review ›
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 by Anonymous - from 4 days ago

Satisfied Read full review ›
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 by Anonymous - from 4 days ago

19 hrs n. Nothing Read full review ›
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 by Anonymous - from 4 days ago

Sucks 19 hrs n nothing Read full review ›
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 by tony - from 8 days ago

called to complete my order as per their Email and they screwed up the order so bad that I had to call them 8 times and still they didn't ge Read full review ›
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 by Tamara - from 13 days ago

After you say I DON'T HAVE ONE, instead of saying NEW SERVICE, say REPRESENTATIVE. You will get there faster. Read full review ›
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 by Anonymous - from 15 days ago

disgusting customer service to an old lady and her security Read full review ›
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 by Eliz - from 18 days ago

I called them and didn't wait on hold; the rep answered immediatly. The rep was in training and kept putting me on mute to ask someone else Read full review ›
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 by Anonymous - from 18 days ago

Immediate answer and solved my problem in under 5 minutes Read full review ›
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 by Anonymous - from 19 days ago

i have question about samsung galaxy s2 refurbushed. Read full review ›
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 by Anonymous - from 23 days ago

Closed ticket without solving the problem!!! no contact no help Read full review ›
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 by darius henderson - from 23 days ago

phone wont read sim card Read full review ›
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 by Anonymous - from 24 days ago

Waited for hours. No one bothered to call. Read full review ›
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 by RCS101 - from 27 days ago

Called the number above, pressed 1 for English, entered my phone number, then pressed 0. Then was connected to a representative instantly. : Read full review ›
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