T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.3
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 850

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 by Anonymous - from 3 days ago

Tried to report a fraud from one of their t-mobile phone numbers. They said they would get it over to their fraud dept but they never asked Read full review ›
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 by Janet hamm - from 5 days ago

This is the worst customer service experience I've had. I'm sitting on hold for 30 min. Every one I get sends me to another department. No o Read full review ›
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 by Anonymous - from 5 days ago

Omg will I ever be answered1032224 Read full review ›
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 by Ms.Diva - from 6 days ago

Shorter hold time Read full review ›
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 by dh1187 - from 6 days ago

Every representative is saying different things, horrible service. Read full review ›
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 by dh1187 - from 6 days ago

Very poor performance, the agents on the phone don't know what they are doing. My contract is already over and they have still charged me ea Read full review ›
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 by Anonymous - from 6 days ago

didnt help Read full review ›
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 by Quietstorm1050 - from 6 days ago

I just got off the phone with corporate. It took me 3 mins or less. Spoke with Diana who was professional and got my complaint resolved in u Read full review ›
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 by Anonymous - from 7 days ago

Why is the wait on phone so long, need to fix that. Read full review ›
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 by dulce diaz - from 8 days ago

I have been trying to contact a reprecentative for the second day and nothing they say they need my number to pull up my information and the Read full review ›
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 by char - from 8 days ago

One word terrible. I will not be sticking with this company. Absolute rip off. Read full review ›
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 by ihtmo - from 9 days ago

I expect professionalism not gangster talk Read full review ›
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 by cnance - from 9 days ago

Ashley in Alabama was a sweet heart. She was an angel sent from heaven and I am truly grateful for her. Read full review ›
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 by allan - from 10 days ago

disgusting service im leaving cant speak to anyone in the uk Read full review ›
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 by pissed off - from 12 days ago

In 4 months I had to have a Samsung Galaxy light replaced 2 times. Tmobil sent me a refurbished phone after only six weeks. The second phone Read full review ›
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