T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.1
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 920

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 by MAHMOUD - from 3 days ago

I HAVE BEEN WITH T MOBIL FOR 6 YEARS AND I JUST REALIZED THAT THIS COMPANY SUCKS. Read full review ›
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 by chely - from 3 days ago

I been on the line for 1 hr and no answer Read full review ›
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 by Anonymous - from 3 days ago

I have held for 1 hour Read full review ›
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 by Nilda Gavidia - from 4 days ago

Called me back immediately. Did not have to wait. Cesar was of great help. Thank you Cesar. Read full review ›
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 by kasey - from 5 days ago

Fast and easy way to talk to a REAL person! Read full review ›
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 by Anonymous - from 7 days ago

worst customer service ever my phone has been broken for exactly 30 days and they still wont let me get a replacement. Read full review ›
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 by janraypal - from 8 days ago

There are 2 kinds of chat online, the Sales Chat team that appears on most pages of the T-Mobile website while the Customer Care chat can be Read full review ›
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 by Anonymous - from 10 days ago

Worst Read full review ›
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 by smiley - from 14 days ago

very helpful and precise,excellent service never exspected reply that fast.I am quite satified and service very very helpful Read full review ›
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 by Anonymous - from 16 days ago

He was clear concise and straight to the point. Very professional. He sounded cute lol Read full review ›
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 by Liljew53 - from 16 days ago

Won't where to chat online with T-Mobile Read full review ›
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 by josh - from 16 days ago

wonderful and helpful Read full review ›
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 by catwoman98 - from 17 days ago

i was trying to cancel my service with you right way i am going to other carrier once i cancel my service right now Read full review ›
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 by Not Happy - from 22 days ago

Tower outage for 3 days now in Central NJ. T-Mobile need to solve the issue NOW to keep me as a customer. Not happy with T-mobile service Read full review ›
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 by Frustrated beyond end - from 22 days ago

Where do I begin, again…………… Please feel free to pull all my phone records that were recorded for, " quality a Read full review ›
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