T-Mobile Customer Reviews

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T-Mobile Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.2
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent T-Mobile Reviews 1 - 15 of 920

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 by Rella - from 8 hrs ago

I was transferred for an financial rep. to his supervisor Larry. I spoke to him briefly to try and explain my problem. He listened for a few Read full review ›
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 by Anonymous - from 1 day ago

GOOD SUPPORT Read full review ›
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 by Please help - from 2 days ago

I was transferred several times and could not hear the service rep, she asked me for another number to call and then we were disconnected. Y Read full review ›
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 by kathyrusty - from 2 days ago

Melody did great. Read full review ›
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 by Martina Gudbranson - from 3 days ago

sucks service back, u have to wait for a respond...T Mobile remember this,there are other provider out there if u want to make one customer Read full review ›
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 by wishful20 - from 4 days ago

The signal sucks ass wait time too long Read full review ›
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 by sueraven - from 5 days ago

This is the worst company I have ever dealt with. I keep being transferred because people misdirect me and then get disconnected and hear b Read full review ›
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 by Anonymous - from 6 days ago

I could actually understand him instead of trying to guess what he was saying with other cs reps. Read full review ›
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 by Anonymous - from 9 days ago

Been trying to talk to someone for about the last 2 hours now. Can't get hold of anyone. Read full review ›
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 by cadeliddell - from 10 days ago

what the heck Read full review ›
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 by Anonymous - from 13 days ago

This is the worse cell phone customer service Read full review ›
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 by gain29 - from 14 days ago

Perfect. . I didn't any hassles or wait time ! Just type in the last four and your reason for calling and a customer rep came right on! Read full review ›
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 by bigabe - from 15 days ago

Best cs in world Read full review ›
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 by Jslamb - from 16 days ago

It took more than 2 hours between hold time and transfers to resolve an issue that should have never happened. If you can't port my numbers Read full review ›
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 by Pam - from 17 days ago

Poor connection Poor Language and communication Poor support These people are completely inept and a waste of my time...call Corporate. Read full review ›
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