T-Mobile Customer Reviews - Page 2

“They used to have great customer service. Now its obvious they don't want to talk to their customers. Called 7 times to get an issue resol” Read full review ›

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by Anonymous - from 3 mos ago

“No interest in actually providing service. If you request to escalate your issue, you would be told that the next level supervisor/manager ” Read full review ›

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by Anonymous - from 3 mos ago

“Wait time is horrible. Quality of connection is horrible. Response of reps is horrible. Attitude of reps is horrible. Dropped calls bein” Read full review ›

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by Cap't. Bob - from 3 mos ago

“A new phone disappears while in the possession of UPS, my credit card gets billed anyway, I get cut off 4-5 times by their electronic voice ” Read full review ›

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by Irate - from 3 mos ago

“While call back does get a service (sic) representative, I was bounced from agent to agent, most with accents so thick and connections so ba” Read full review ›

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by Irate - from 3 mos ago

“Customer care? Customer contempt is more like it. My wish for the CEO et al is for them to spend all eternity in hell trying to contact thei” Read full review ›

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by brewtoo - from 3 mos ago

“T-Mobile. i have been with them for many years. They used to be great. Now they are sending us off to india or someplace to people with bad ” Read full review ›

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by MikaylaGuy - from 3 mos ago

“Tmobile just shut off my phone and wont turn it on not because I didnt pay my bill but because I was supposedly roaming on someone elses net” Read full review ›

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by Ken - from 4 mos ago

“finally after speaking to the legal dept. in Portland Or. sat morn., and following up w/ a working # to C.S.@T-Mobile something (may) be wor” Read full review ›

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by melfotog - from 4 mos ago

“After about a three minute wait I found the customer service reps to be extremely polite, patient and knowledgeable. I was always helped and” Read full review ›

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by anonymous - from 4 mos ago

“Absolutely worst customer service ever! He didn't understand anything I said, & I couldn't understand anything he said. Will need to call b” Read full review ›

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by Jamiers70 - from 4 mos ago

“I've been with t-mobile since 2003. And I will admit, I USED to recommend them to all my friends and family. Not sure what has happened wi” Read full review ›

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by travisnj - from 4 mos ago

“Customer service, Both pre and post paid are being handled in India or "off shore"... Incompetent is being very polite” Read full review ›

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by KT - from 4 mos ago

“if i said i had an acct with them, got stuck in a phone loop, could not get a real person. If I tried silence/asking for a real person or c” Read full review ›

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